A 15% minimum handling charge will be made on all stock items returned for credit. No goods shall be returned to us without our consent. No returns or exchanges accepted, regardless of condition, after 30 days. No returns accepted on COD without original receipt.
Our truck drivers will need a pick-up order before they can pick up materials. Please call the office and have one created BEFORE we go to your job. This helps in preparing for the pick-up (forklift, extra help, etc.).
Upon returning the materials, the yard supervisor will inspect it. Anything not re-saleable will not be credited back to your account. You will be called or emailed on the non-credit materials, we will allow 2 days for pickup and then the materials will be disposed of.
There will be no credit given on SPECIAL ORDERS. We cannot return special order items to the vendor.